Help


1. Surfing common problems

This section will help you to solve in a fast way any problems you may have in surfing our site.

TEST
Cookies   Check
  Control the items to be checked and press Update key of your browser before making a further analysis. When all parts of the window have been reloaded, click Analysis.
 

General
1. Cookies non validation page is appearing.

Cart
1. When adding an item, cookies non validation page is being shown.
2. Only the last added item is appearing.
3. No page is loaded when pressing Order key (empty page).
4. When pressing Order key, a message appears informing that the security system is not working.
5. A message is appearing telling to select a way of payment.

Javascript
1. A message is appearing telling the browser cannot execute Javascript.

SSL
1. A message is appearing telling the browser cannot support SSL


2. Estimate of costs
To get an immediate costs estimate, visit our site and click the codes of products you want to buy (those following the word Code or in the Code column).   You will be able to calculate estimated costs in the easiest way. You will be guided step by step. 

3. Available parts and delivery time
We do not mention if goods are in stock. We only mention delivery time. In our pages, close to each articles code, delivery time is always indicated. Such timing is always up-dated in real time.   Everywhere in the world you are living, you will get the goods within the time mentioned on our site. Mentioned delivery time may not be respected however, but this happens very rarely and anyway it cannot be foreseen.

4. Discount

Prices mentioned on our site are all discounted already.
We sell to private persons, riders, teams, retailers and sports associations all over the World. Prices are the same for all buyers and may only vary on account of quantity.
We will give you a discount on the amount exceeding the invoicing (VAT / Taxes excluded), as in the list here below.

Turnover during last 365 days (EUR) Discount %
over 1000.00 5
over 5000.00 10
over 10000.00 15
over 50000.00 20
  Even though you are not distributors, we suggest to gather a group of people and make orders always in the same name and address. You can then change the destination of the goods if necessary. You will this way reach a good billing in a short time and will benefit by our discounts.

5. How to order
To order our products and add them to the shopping cart, visit our site and click the code number (those following the word Code or in the Code column) of the items you want to buy.   You can get an estimate including costs and all will be very simple. You’ll be guided step by step until your order is concluded.

See our pages How to contact us and Sale conditions for further information.